Our Team

Gareth has over 25 years’ experience across strategy, operations and transformation in industries including mining, infrastructure, telecommunications and financial services.

 

Much of this work has been in complex, high-pressure environments where delivering outcomes depends on how effectively systems, teams and leadership operate together.

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Gareth has seen first-hand how performance is shaped by the quality of connection within teams and organisations. It has become a defining focus of his work to understand how both can be strengthened together, leading to the founding of Lumren.

Monique partners with leaders, teams and organisations to strengthen leadership capability, organisational effectiveness and performance through alignment. With over two decades of consulting experience across government, emergency services, tertiary education, health, utilities, not-for-profit and private sectors, she has led and supported organisational design, leadership development and culture transformation initiatives that deliver sustainable impact.

 

Known for her warm, intuitive presence, Monique combines strengths-based practice with systems thinking to create environments where trust and open dialogue can emerge. She supports leaders and teams to deepen awareness, navigate complexity, strengthen connection alongside accountability, and translate insight into meaningful action.

Dhugal is a transformation leader with over 20 years’ experience delivering enterprise-wide strategy and transformation across resources, infrastructure, professional services, and tech-enabled environments. He has led large-scale operating model and governance programs, working with executive teams to align strategy with delivery.

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His work spans complex, multi-partner and joint venture environments, where performance depends on how effectively organisations collaborate and execute. He brings a focus on creating clarity through governance, insight, and practical ways of working.

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Dhugal believes performance is shaped by alignment between people, systems, and decision-making. He works closely with leaders to build trust, improve clarity, and enable sustainable performance.

Richard is a seasoned executive leader and coach with over 25 years of experience in human resources, organisational leadership and people development.

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He has held senior roles across infrastructure, services, mining, oil & gas and outsourced services, working closely with leaders and teams in complex environments.

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Richard works with individuals through coaching conversations to build self-awareness, clarity and direction. He brings a thoughtful and grounded approach, creating space for reflection and supporting practical, sustainable outcomes across both professional and personal contexts.
 

Margot brings over two decades of global leadership and organisational development experience, with an executive career spanning Europe, South America, and Australia, including senior roles with the Volkswagen Group. She has led large-scale transformation across public, private, and not-for-profit sectors, shaping culture, leadership, and organisational effectiveness.

 

Blending deep systems awareness with expertise in vertical development and adult learning, Margot supports leadership systems to expand their capacity and lead with greater discernment, alignment, and intention. Known for her warm, grounded presence and thoughtful provocation, she creates reflective spaces where insight, growth, and meaningful change can emerge.

Kerry has over 25 years of frontline leadership experience across large, complex operations in New Zealand, Australia and Canada. He began his career as a chemical engineer in technical roles and learned-often the hard way-that outstanding safety, operational, financial and performance outcomes are not driven by technical capability alone. They are achieved through people: building cohesive, high-trust team cultures, developing individuals, and creating purpose and meaning in the work.

 

Kerry has held roles spanning Supervisor, Superintendent, Manager and General Manager across both operational and functional disciplines. Most recently, he worked as a Master Coach, leading global leadership development initiatives and providing executive coaching.

Andrew is a versatile leader with a global mindset and over 25 years of international experience across multiple industry sectors, specialising in finance, management consulting, business growth, maturity, and mergers and acquisitions.

Andrew is an expert in designing and implementing operational and business improvement programs, building and strengthening strategic objectives to drive growth and create customer value.
Andrew has lived experience of the impact that environments focused solely on performance can have on both individuals and long-term business outcomes. This has led Andrew to focus on supporting organisations to deliver sustainable, positive impact through more balanced approaches that integrate a performance orientation with a stronger focus on people.

Shane has significant expertise in the areas of organisational design, workplace culture, employee relations, leader & team development, and business / systems improvement.  He has consulted internationally and throughout Australia across a range of organisations, cultures and operating models, for more than 20 years.  

 

Shane finds the most powerful results come from working deeply with internal leaders and teams around diagnosis, design and implementation of solutions.  This adds to both the sustainability of the work and the internal capability retained in the business.